Welcome to SJULIA (sjulia.com). These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
About Us
SJULIA is an online store based in Lahore, Pakistan, offering jewelry and fragrance products. You can reach us at customercare@sjulia.com or +92 314 4344977. Our office address is 27-B Hussain Town, Multan Road, Lahore.
Eligibility
By using our Services, you confirm that you are at least 18 years old, or are using the Services under the supervision of a parent or legal guardian.
Products and Pricing
We make every effort to display our products and their prices accurately. However, we do not warrant that product descriptions, images, or other content on the Site are error-free. Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
Orders
When you place an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment
We accept the following payment methods:
- Cash on Delivery (COD)
- Advance Payment via Bank Transfer
Orders paid in advance via bank transfer are eligible for free delivery anywhere in Pakistan, as described on our checkout page. Payment must be completed and confirmed before an advance-payment order is processed and shipped.
Shipping
Please refer to our Refund and Return Policy page, which includes our shipping timelines, delivery areas, and related details.
Returns and Refunds
All returns, exchanges, and refunds are governed by our Refund and Return Policy, available on our website. By placing an order, you agree to the terms outlined there.
Intellectual Property
All content on this Site, including text, images, logos, and product photography, is the property of SJULIA and may not be copied, reproduced, or used without our prior written consent.
User Conduct
When using our Site, you agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Site or its systems
- Interfere with or disrupt the security or functionality of the Site
- Submit false, misleading, or fraudulent information when placing an order
Limitation of Liability
To the fullest extent permitted by law, SJULIA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products, including but not limited to delays, product unavailability, or third-party courier issues.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with a revised “Last updated” date.
Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms or your use of the Site shall be subject to the jurisdiction of the courts of Lahore, Pakistan.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at customercare@sjulia.com or +92 314 4344977.